Privacy Policy for Metrobooths

Effective Date: 13 June 2025

Metrobooths respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our website https://metrobooths.com.au, or when you engage with our products and services.

1. What Information We Collect

We may collect personal and non-personal information, including:

  • Your name, phone number, email address, and company details when you submit forms
  • Business or delivery addresses for quotation or order fulfilment
  • IP address, browser type, and pages visited (via cookies or analytics tools)
  • Preferences, feedback, or service enquiries

2. How We Collect Your Information

Your personal information may be collected when:

  • You fill in a contact or service request form
  • You call or email our team directly
  • You make a purchase, request a quote, or ask for servicing
  • You engage with our website through analytics tracking

We only collect personal information when it is reasonably necessary for our business functions or activities.

3. Why We Collect It (Use of Information)

We use your information to:

  • Respond to enquiries and provide quotes
  • Deliver spray booth products, servicing, or installations
  • Send service updates, invoices, or technical documentation
  • Improve website performance and customer experience
  • Comply with legal obligations

We do not sell or share your information with third parties for marketing purposes.

4. Disclosure of Your Information

We may disclose your personal information to:

  • Suppliers, contractors, or freight partners involved in fulfilling your order
  • IT service providers who help manage our website and email systems
  • Legal or regulatory authorities where required by law

All third parties are required to handle your data securely and in line with this policy.

5. Cookies and Analytics

Metrobooths may use cookies and third-party analytics (such as Google Analytics) to understand how users engage with our website. These tools may collect anonymous data such as IP address, page visits, time spent on site, and referring URLs. You can control cookie settings through your browser preferences.

6. Data Security

We take all reasonable steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification or disclosure. Your data is stored on secure servers, and all access is restricted to authorised personnel.

7. Access to and Correction of Your Data

You have the right to request access to the personal information we hold about you and to request correction if it is inaccurate, out-of-date or incomplete. To make such a request, contact us using the details below.

8. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes to legal requirements or our business operations. Updates will be published on this page.

9. Contact Us

For any privacy-related enquiries, access requests or complaints, please contact:

Metrobooths
Kellyville NSW 2155, Australia
Phone: 0443 426 291
Email: sales@metrobooths.com.au
Website: https://metrobooths.com.au